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Id	108
Titulo	PROBLEM | ::BUILDING:: | ::SERVICE:: | ::TITLE::
Descripcion Agente	This template is for Problem Management.
Cuerpo Agente	<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:382.0pt;margin-left:-.05pt;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in"> <tbody><tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;height:21.0pt"> <td width="509" nowrap="" colspan="2" valign="bottom" style="width: 382pt; border-width: 1pt; border-top-style: solid; border-right-style: solid; border-bottom-style: solid; border-color: windowtext; border-image: initial; background: black; padding: 0in 5.4pt; height: 21pt;"> <p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:white">Description<o:p></o:p></span></b></p> </td> </tr> <tr style="mso-yfti-irow:1;height:30.0pt"> <td width="295" style="width: 221pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left-width: 1pt; border-left-color: windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 30pt;"> <p class="MsoNormal" align="right" style="text-align:right"><b><span style="color:black">Problem description:<o:p></o:p></span></b></p> </td> <td width="215" nowrap="" style="width:161.0pt;border-top:none;border-left:none; border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; padding:0in 5.4pt 0in 5.4pt;height:30.0pt"> <p class="MsoNormal"><span style="color:black">&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style="mso-yfti-irow:2;height:.2in"> <td width="295" style="width: 221pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left-width: 1pt; border-left-color: windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 0.2in;"> <p class="MsoNormal" align="right" style="text-align:right"><b><span style="color:black">Affected Client / Building / Department / Area:<o:p></o:p></span></b></p> </td> <td width="215" nowrap="" style="width:161.0pt;border-top:none;border-left:none; border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; padding:0in 5.4pt 0in 5.4pt;height:.2in"> <p class="MsoNormal"><span style="color:black">&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style="mso-yfti-irow:3;height:.2in"> <td width="295" style="width: 221pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left-width: 1pt; border-left-color: windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 0.2in;"> <p class="MsoNormal" align="right" style="text-align:right"><b><span style="color:black">Affected System(s):<o:p></o:p></span></b></p> </td> <td width="215" nowrap="" style="width:161.0pt;border-top:none;border-left:none; border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; padding:0in 5.4pt 0in 5.4pt;height:.2in"> <p class="MsoNormal"><span style="color:black">&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style="mso-yfti-irow:4;height:.4in"> <td width="295" style="width: 221pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left-width: 1pt; border-left-color: windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 0.4in;"> <p class="MsoNormal" align="right" style="text-align:right"><b><span style="color:black">Service Owner<br> (Who will be following up on the problem):<o:p></o:p></span></b></p> </td> <td width="215" nowrap="" style="width:161.0pt;border-top:none;border-left:none; border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; padding:0in 5.4pt 0in 5.4pt;height:.4in"> <p class="MsoNormal"><span style="color:black">&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style="mso-yfti-irow:5;height:.2in"> <td width="295" style="width: 221pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left-width: 1pt; border-left-color: windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 0.2in;"> <p class="MsoNormal" align="right" style="text-align:right"><b><span style="color:black">Name of the customer / client:<o:p></o:p></span></b></p> </td> <td width="215" nowrap="" style="width:161.0pt;border-top:none;border-left:none; border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; padding:0in 5.4pt 0in 5.4pt;height:.2in"> <p class="MsoNormal"><span style="color:black">&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style="mso-yfti-irow:6;height:21.0pt"> <td width="509" nowrap="" colspan="2" style="width: 382pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left-width: 1pt; border-left-color: windowtext; border-image: initial; border-top: none; background: black; padding: 0in 5.4pt; height: 21pt;"> <p class="MsoNormal" align="center" style="text-align:center"><br></p></td></tr></tbody></table>
Altura Agente	0
Url Agente
Otrs Colas Id	Risk Management::Problem Management (5)
Otrs Servicios Id	A1 Operation Services (3)
Otrs Tipos Id	Task (4)
Master Ticket
Activo	1
Cliente	0
Agente	1
Descripcion Cliente
Cuerpo Cliente
Altura Cliente	0
Url Cliente
Keywords	Problem management
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