View - Otrs Tickets Comunes

Id113
TituloUSB Access on computer | Acceso USB en computadora
Descripcion Agente<pre><b><font size="6" face="courier new" color="red">IMPORTANT</font></b></pre><span style="font-size: 1em;"><br>- Please validate that the computer is assigned to the requester on PC Shop.&nbsp;</span><br><span style="font-size: 1em;">- Please make sure the user provide a detailed description on reason of request.</span><br><div><br><b>Approval flow:</b><br></div><div><br><div style="text-align: justify;"><span style="font-size: 1em;">- Requester department's manager</span><br><span style="font-size: 1em;">- IT Manager (</span><b>Guillermo Morales</b><span style="font-size: 1em;">)</span><br><span style="font-size: 1em;">- IT Infrastructure Manager (</span><b>James Marshall</b><span style="font-size: 1em;">)</span><br><span style="font-size: 1em;">- IT Director (</span><b>Jay Jen</b><span style="font-size: 1em;">)</span><br></div></div>
Cuerpo Agente<div style="background-color: rgb(255, 255, 255);"><div><span style="font-size: 1em;">USB ACCESS</span></div><div><span style="font-size: 12pt;"><br></span></div><div><font size="4" color="red"><b>NOTE:</b></font><span style="font-size: 12pt;"> Provide a detailed description </span>about<span style="font-size: 12pt;">&nbsp;why is it needed on </span><span style="font-size: 12pt;">reason of request.</span><br></div><div><b><span style="font-size: 1em;">&nbsp;</span><font size="3">Requester's manager email address :&nbsp; </font></b><font size="3"><br></font><b><font size="3"></font></b></div></div><table style="background-color: rgb(255, 255, 255);" border="1"><tbody><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Requester's supervisor e-mail address</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightgreen;"><font size="3">Reason of request (wide description)</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Employee full name</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Employee ID</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Department</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font size="3">Computer Name</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;<br></font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font size="3">IP address</font></th><td style="height: 25.0313px; min-width: 10em;">&nbsp;<br></td></tr></tbody></table>
Altura Agente0
Url Agente
Otrs Colas Id Office/Desktop Support (8)
Otrs Servicios Id WorkFlow::EAF::Accounts::USB Access for Mx & NA accounts (239)
Otrs Tipos Id Request (2)
Master Ticket
Activo0
Cliente0
Agente0
Descripcion Cliente
Cuerpo Cliente<div style="background-color: rgb(255, 255, 255);"><div><span style="font-size: 1em;">USB ACCESS</span></div><div><span style="font-size: 12pt;"><br></span></div><div><font size="4" color="red"><b>NOTE:</b></font><span style="font-size: 12pt;"> Provide a detailed description </span>about<span style="font-size: 12pt;">&nbsp;why is it needed on </span><span style="font-size: 12pt;">reason of request.</span><br></div><div><b><span style="font-size: 1em;">&nbsp;</span><font size="3">Requester's manager email address :&nbsp; </font></b><br></div></div><table style="background-color: rgb(255, 255, 255);" border="1"><tbody><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Requester's supervisor e-mail address</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightgreen;"><font size="3">Reason of request (wide description)</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Employee full name</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Employee ID</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font style="font-weight: normal;" size="3">Department</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;</font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font size="3">Computer Name</font></th><td style="height: 25.0313px; min-width: 10em;"><b><font size="3">&nbsp;<br></font></b></td></tr><tr><th style="text-align: left; background: lightblue;"><font size="3">IP address</font></th><td style="height: 25.0313px; min-width: 10em;">&nbsp;<br></td></tr></tbody></table>
Altura Cliente0
Url Cliente
Keywordsusb
Acciones
List
Back