| Id | 135 |
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| Titulo | Remote Access (VPN or Computer Setup) |
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| Descripcion Agente | |
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| Cuerpo Agente | <div><span style="font-size:14px;"><b style="font-size: 14px;">Inf<span style="font-family:arial,helvetica,sans-serif;">ormation Marked with Red Point Is NECESSARY</span></b></span><table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse; width: 450pt;" width="599"><colgroup><col style="width: 217pt;" width="289"><col style="width: 233pt;" width="310"></colgroup><tbody><tr><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14x;">Employee Manager Email:<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Employee ID:<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Domain Account (computer account):<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 51.1111px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Email:</b><b style="font-size: 14px;"><font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Cost Center:</b><b style="font-size: 14px;"><font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">External phone contact:</b></span></span></td><td class="xl65" style="height: 24.4444px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Reason for VPN:<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Planned date to start working remotely:</b></span></span></td><td class="xl65" style="height: 48.8889px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><strong><span style="font-family:arial,helvetica,sans-serif;">Computer Serial Number</span></strong><b style="font-family: arial, helvetica, sans-serif;"><font color="#ff0000" style="font-size: 14px;">*</font></b></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style=""><font style="font-size: 14px;">Computer name (hostname)</font><font color="#ff0000" style="font-size: 14px;">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr></tbody></table></div> |
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| Altura Agente | 0 |
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| Url Agente | |
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| Otrs Colas Id | Office/Desktop Support (8) |
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| Otrs Servicios Id | Office/Desktop Services::My Computer::Remote Access (427) |
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| Otrs Tipos Id | Request (2) |
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| Master Ticket | |
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| Activo | 1 |
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| Cliente | 1 |
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| Agente | 1 |
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| Descripcion Cliente | |
|---|
| Cuerpo Cliente | <div><span style="font-size:14px;"><b style="font-size: 14px;">Inf<span style="font-family:arial,helvetica,sans-serif;">ormation Marked with Red Point Is NECESSARY</span></b></span><table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse; width: 450pt;" width="599"><colgroup><col style="width: 217pt;" width="289"><col style="width: 233pt;" width="310"></colgroup><tbody><tr><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14x;">Employee Manager Email:<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Employee ID:<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Domain Account (computer account):<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 51.1111px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Email:</b><b style="font-size: 14px;"><font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Cost Center:</b><b style="font-size: 14px;"><font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">External phone contact:</b></span></span></td><td class="xl65" style="height: 24.4444px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Reason for VPN:<font color="#ff0000">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-size: 14px;">Planned date to start working remotely:</b></span></span></td><td class="xl65" style="height: 48.8889px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><strong><span style="font-family:arial,helvetica,sans-serif;">Computer Serial Number</span></strong><b style="font-family: arial, helvetica, sans-serif;"><font color="#ff0000" style="font-size: 14px;">*</font></b></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><b style=""><font style="font-size: 14px;">Computer name (hostname)</font><font color="#ff0000" style="font-size: 14px;">*</font></b></span></span></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr></tbody></table></div> |
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| Altura Cliente | 0 |
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| Url Cliente | |
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| Keywords | |
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| Acciones | |
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