Itsm
ITSM
Home
View - Otrs Tickets Comunes
Id
170
Titulo
New RPA WhatsApp group - ::Whatsapp group name::
Descripcion Agente
To Start receiving alerts to a new whatsapp group.<div>Each service should have his own ftp account</div>
Cuerpo Agente
<div><strong><font size="2">Fill the data accordingly:</font></strong></div><div data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; --darkreader-inline-color:#dcd9d4;"><table border="1" data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; text-indent: 0px; --darkreader-inline-color:#dcd9d4;"><tbody><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Requestor's <strong>Manager</strong> e-mail address</font></th><td style="min-width: 10em;"><font size="2"><br></font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Group Name (Sensitive to uppercase, lowercase, spaces)</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">System generating the message</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">System owner</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">FTP account (Each system must have its own FTP account)</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Group purpose</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Whatsapp owner</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Whatsapp Owner e-mail</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Backup</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Backup e-mail</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Business Unit</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2"><br>Whatsapp group screenshot with group administrators (Attached)</font></th><td style="min-width: 10em;"> </td></tr></tbody></table><br> </div><div data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; --darkreader-inline-color:#dcd9d4;"><font size="2"><u style="background-color: rgb(255, 255, 255);"><span style="font-weight: 700;">Disclaimer</span></u><br></font><ul style="background-color: rgb(255, 255, 255);"><font size="2"><br></font><li><font size="2">Please add the contact 656 115 6340 and <span class="ui-provider ed bdp bdq bdr bds bdt bdu bdv bdw bdx bdy bdz bea beb bec bed bee bef beg beh bei bej bek bel bem ben beo bep beq ber bes bet beu bev" dir="ltr">6567557773 </span>to your group as admin</font></li><li><font size="2">We need the name of the owner and a backup, with email, to contact them in case of anything</font></li><li><font size="2">If the name of the group changes, we must be notified.</font></li><li><font size="2">RPA has access to group information (Messages sent).</font></li><li><font size="2">The messages sent will have a maximum weight of 2mb.</font></li><li><font size="2">No administration is performed on the groups.</font></li><li><font size="2">There are no backups of the information.</font></li><font size="2"><br></font></ul><font size="2"><br></font><div><font size="2"> </font></div></div>
Altura Agente
0
Url Agente
Otrs Colas Id
Office/Desktop Support (8)
Otrs Servicios Id
Office/Desktop Services::Campus applications::RPA (Robotic Process Automation) (339)
Otrs Tipos Id
Request (2)
Master Ticket
Activo
1
Cliente
1
Agente
1
Descripcion Cliente
Cuerpo Cliente
<div><strong><font size="2">Fill the data accordingly:</font></strong></div><div data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; --darkreader-inline-color:#dcd9d4;"><table border="1" data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; text-indent: 0px; --darkreader-inline-color:#dcd9d4;"><tbody><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Requestor's <strong>Manager</strong> e-mail address</font></th><td style="min-width: 10em;"><font size="2"><br></font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Group Name (Sensitive to uppercase, lowercase, spaces)</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">System generating the message</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">System owner</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">FTP account (Each system must have its own FTP account)</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Group purpose</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2">Whatsapp owner</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Whatsapp Owner e-mail</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Backup</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Backup e-mail</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th style="background: lightblue; text-align: left;"><font size="2">Business Unit</font></th><td style="min-width: 10em;"><font size="2"> </font></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; text-align: left; --darkreader-inline-bgcolor:#17404d; --darkreader-inline-bgimage:none;"><font size="2"><br>Whatsapp group screenshot with group administrators (Attached)</font></th><td style="min-width: 10em;"> </td></tr></tbody></table><br> </div><div data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; --darkreader-inline-color:#dcd9d4;"><font size="2"><u style="background-color: rgb(255, 255, 255);"><span style="font-weight: 700;">Disclaimer</span></u><br></font><ul style="background-color: rgb(255, 255, 255);"><font size="2"><br></font><li><font size="2">Please add the contact 656 115 6340 and <span class="ui-provider ed bdp bdq bdr bds bdt bdu bdv bdw bdx bdy bdz bea beb bec bed bee bef beg beh bei bej bek bel bem ben beo bep beq ber bes bet beu bev" dir="ltr">6567557773 </span>to your group as admin</font></li><li><font size="2">We need the name of the owner and a backup, with email, to contact them in case of anything</font></li><li><font size="2">If the name of the group changes, we must be notified.</font></li><li><font size="2">RPA has access to group information (Messages sent).</font></li><li><font size="2">The messages sent will have a maximum weight of 2mb.</font></li><li><font size="2">No administration is performed on the groups.</font></li><li><font size="2">There are no backups of the information.</font></li><font size="2"><br></font></ul><font size="2"><br></font><div><font size="2"> </font></div></div>
Altura Cliente
0
Url Cliente
Keywords
Whatsapp
Acciones