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Id350
TituloDEPLOYMENT SIGNOFF - ::DeploymentTitle::
Descripcion Agente<div><br></div>
Cuerpo Agente<div><b><u>System/Service affected:</u></b></div><div><br></div><div><hr></div><div><b><u>Change description:</u></b></div><div><br></div><div><hr></div><div><u><b>Impact:</b></u></div><div></div><div><br></div><div><hr></div><div><u><b>Planned Date/Time: (Mountain Time unless otherwise specified)</b></u></div><div><br></div><div><hr></div><div><b><u style="background-color: rgb(255, 255, 0);">In the following section, please review and remove unnecessary approvals, <font color="#ff0000">otherwise this ticket will be sent to many people</font></u></b></div><div><span style="font-weight: 700;"><i><br></i></span></div><div><span style="font-weight: 700;"><i>Initiative Owner/Requestor:&nbsp;<span style="background-color: rgb(255, 255, 0);">(add initiative owner e-mail)</span></i></span><br></div><div><br></div><div><div><hr></div></div><div><b style=""><i style="">Service Desk: <span style="background-color: rgb(255, 255, 0);">(remove as needed)</span></i></b><br></div><div><div>Central - Antonio Fonce - antonio.foncea@foxconn.com</div><div>JSD - Matias Padilla - matiaspadilla@foxconn.com</div><div>EMD2 - Luis Hinojos - luis.hinojos@foxconn.com</div><div>FMX - Angel Morga - angel.morga@foxconn.com</div><div>EMD3 - Ivan Melendez - ivan.melendez@foxconn.com</div><div>Escalations - Oscar Valenzuela - oscar.valenzuela@foxconn.com</div></div><div><br></div><div><hr></div><div><b style="background-color: transparent;"><i>AM:&nbsp;&nbsp;</i></b><i style="font-weight: 700; background-color: transparent;"><span style="background-color: rgb(255, 255, 0);">(remove as needed)</span></i><br></div><div><div>Central - Alma Palacio -&nbsp; alma.palacio@foxconn.com</div><div>JSD - Aaron Huerta - aaron.huerta@foxconn.com</div><div>EMD2 - Sergio Antonio Gonzalez - sergioa.gonzalez@foxconn.com</div><div>FMX - Grisel Alderete grisel.alderete@foxconn.com</div><div>EMD3 - Ismael Hernandez ismael.hernandez@foxconn.com</div><div>US-Sites - May Huang - may.huang@foxconn.com</div><div>Escalations - Manuel Tarango manuel.tarango@foxconn.com</div></div><div><hr></div><div><b><i>Operations: <span style="background-color: rgb(255, 255, 0);">(add key stakeholders e-mails from operations)</span></i></b></div><div><br></div><div><hr></div><div><b style="background-color: transparent;"><i>DBA:</i></b><span style="background-color: transparent;">&nbsp;</span><i style="font-weight: 700; background-color: transparent;"><span style="background-color: rgb(255, 255, 0);">(remove as needed)</span></i><br></div><div>harrison.han@foxconn.com</div><div><hr></div><div><br></div><div><br></div>
Altura Agente0
Url Agente
Otrs Colas Id Call Center (17)
Otrs Servicios Id A1 Operation Services (3)
Otrs Tipos Id Request (2)
Master Ticket
Activo1
Cliente1
Agente1
Descripcion Cliente
Cuerpo Cliente<div><div><div><span style="font-weight: 700;"><u>System/Service affected:</u></span></div><div><br></div><div><hr></div><div><span style="font-weight: 700;"><u>Change description:</u></span></div><div><br></div><div><hr></div><div><u><span style="font-weight: 700;">Impact:</span></u></div><div></div><div><br></div><div><hr></div><div><u><span style="font-weight: 700;">Planned Date/Time: (Mountain Time unless otherwise specified)</span></u></div><div><br></div><div><hr></div><div><span style="font-weight: 700;"><u style="background-color: rgb(255, 255, 0);">In the following section, please review and remove unnecessary approvals,&nbsp;<font color="#ff0000">otherwise this ticket will be sent to many people</font></u></span></div><div><span style="font-weight: 700;"><i><br></i></span></div><div><span style="font-weight: 700;"><i>Initiative Owner/Requestor:&nbsp;<span style="background-color: rgb(255, 255, 0);">(add initiative owner e-mail)</span></i></span><br></div><div><br></div><div><hr></div><div><span style="font-weight: 700;"><i>Service Desk:&nbsp;<span style="background-color: rgb(255, 255, 0);">(remove as needed)</span></i></span><br></div><div><div>Central - Antonio Fonce - antonio.foncea@foxconn.com</div><div>JSD - Matias Padilla - matiaspadilla@foxconn.com</div><div>EMD2 - Luis Hinojos - luis.hinojos@foxconn.com</div><div>FMX - Angel Morga - angel.morga@foxconn.com</div><div>EMD3 - Ivan Melendez - ivan.melendez@foxconn.com</div><div>Escalations - Oscar Valenzuela - oscar.valenzuela@foxconn.com</div></div><div><br></div><div><hr></div><div><span style="font-weight: 700; background-color: transparent;"><i>AM:&nbsp;&nbsp;</i></span><i style="font-weight: 700; background-color: transparent;"><span style="background-color: rgb(255, 255, 0);">(remove as needed)</span></i><br></div><div><div>Central - Alma Palacio -&nbsp; alma.palacio@foxconn.com</div><div>JSD - Aaron Huerta - aaron.huerta@foxconn.com</div><div>EMD2 - Sergio Antonio Gonzalez - sergioa.gonzalez@foxconn.com</div><div>FMX - Grisel Alderete grisel.alderete@foxconn.com</div><div>EMD3 - Ismael Hernandez ismael.hernandez@foxconn.com</div><div>US-Sites - May Huang - may.huang@foxconn.com</div><div>Escalations - Manuel Tarango manuel.tarango@foxconn.com</div></div><div><hr></div><div><span style="font-weight: 700;"><i>Operations:&nbsp;<span style="background-color: rgb(255, 255, 0);">(add key stakeholders e-mails from operations)</span></i></span></div><div><br></div><div><hr></div><div><span style="font-weight: 700; background-color: transparent;"><i>DBA:</i></span><span style="background-color: transparent;">&nbsp;</span><i style="font-weight: 700; background-color: transparent;"><span style="background-color: rgb(255, 255, 0);">(remove as needed)</span></i><br></div><div>harrison.han@foxconn.com</div><div><hr></div><div><br></div><div><br style="background-color: rgb(255, 255, 255);"></div></div></div>
Altura Cliente0
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