View - Otrs Tickets Comunes

Id354
TituloReparacion de Computadora (CPU, Laptop)
Descripcion Agente<div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><div style="font-size: 14px;">Este tipo de tickets aplica para cuando el usuario deja un CPU garantizar que se realice la reparacion necesaria, saber el usuario que maneja como los progrmas que majena, si cuenta con IP reservada, y si&nbsp; utiliza programas especiales&nbsp;</div></div>
Cuerpo Agente<div style="color: rgb(34, 34, 34); background-color: rgb(249, 249, 249);"><font size="3" style=""><b><font face="courier new" style="">Favor de llenar todos los campos&nbsp; de la tabla</font><font face="Geneva, Helvetica, Arial, sans-serif" style="">&nbsp;</font></b></font></div><div style="color: rgb(34, 34, 34); font-size: 12px; background-color: rgb(249, 249, 249); font-family: Geneva, Helvetica, Arial, sans-serif;"><table border="1" data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-indent: 0px; --darkreader-inline-color: #dcd9d4;"><tbody><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Correo de Supervisor</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Falla que presenta el equip<span style="font-weight: normal;">o</span></th><td style="min-width: 10em;">&nbsp;<br></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">ENombre de empleado<font color="red" data-darkreader-inline-color="" size="5" style="--darkreader-inline-color: #ff3333;">*</font></th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">No. empleado&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Departamento</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Centro de Costo&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Serie de CPU&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">(BU) Unidad de Negocio</th><td style="min-width: 10em;">&nbsp;<b>HP</b> [&nbsp; ]&nbsp; <b>DELL</b> [&nbsp; ]<b> G2</b> [&nbsp; ]&nbsp;<b>G2-ME</b> [&nbsp; ]&nbsp;<b>T</b> [&nbsp; ] <b>Central</b>&nbsp;&nbsp;[&nbsp; ]&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;"><br></th><td style="min-width: 10em;"><br></td></tr></tbody></table></div><div style="color: rgb(34, 34, 34); background-color: rgb(249, 249, 249);"><font size="3" style="" face="courier new">Datos del usuario<span style="background-color: rgb(255, 255, 255);">:</span></font></div><div style="background-color: rgb(249, 249, 249);"><table border="1" data-darkreader-inline-color="" style="color: rgb(34, 34, 34); font-size: 12px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-indent: 0px; --darkreader-inline-color: #dcd9d4;"><tbody><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Cuenta de Dominio</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Password</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Cuenta con Office 365&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Cuenta con IP Reservada</th><td style="min-width: 10em;"><b>No</b>[&nbsp; ]&nbsp; &nbsp; &nbsp;<b>SI</b> [&nbsp; &nbsp;] <b>IP </b>: _______________</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Utilizas un software especial&nbsp;</th><td style="min-width: 10em;">&nbsp;<b>Tress</b> [&nbsp; ]<b>DMFS</b>[&nbsp; ] <b>SolidWork</b> [&nbsp; ]<b> Autocad</b>[&nbsp; ] <b>Think Cell[&nbsp;</b> ]&nbsp;&nbsp;Otro [&nbsp; ] _____________________________<br></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Numero de telefono o ext</th><td style="min-width: 10em;">&nbsp;</td></tr></tbody></table><div style="color: rgb(34, 34, 34); font-size: 12px;"><font face="courier new"><br></font></div><div style=""><font color="#102c54" size="4" style="" face="courier new"><span style="font-weight: 700;">Favor de llenar todos los campos, incluyendo su teléfono de contacto, para contactarlo en cuanto se termine la reparación.</span></font></div></div>
Altura Agente0
Url Agente
Otrs Colas Id Office/Desktop Support (8)
Otrs Servicios Id Office/Desktop Services::My Computer (55)
Otrs Tipos Id Incident (1)
Master Ticket
Activo1
Cliente0
Agente1
Descripcion Cliente
Cuerpo Cliente<div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif;"><font size="3"><strong style="">Favor de llenar todos los campos&nbsp; de la tabla</strong>&nbsp;</font></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><div><table border="1" data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-indent: 0px; --darkreader-inline-color: #dcd9d4;"><tbody><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Correo de Supervisor</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Falla que presenta el equip<span style="font-weight: normal;">o</span></th><td style="min-width: 10em;">&nbsp;<br></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">ENombre de empleado<font color="red" data-darkreader-inline-color="" size="5" style="--darkreader-inline-color: #ff3333;">*</font></th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">No. empleado&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Departamento</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Centro de Costo&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Serie de CPU&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">(BU) Unidad de Negocio</th><td style="min-width: 10em;">&nbsp;<span style="font-weight: 700;">HP</span>&nbsp;[&nbsp; ]&nbsp;&nbsp;<span style="font-weight: 700;">DELL</span>&nbsp;[&nbsp; ]<span style="font-weight: 700;">&nbsp;G2</span>&nbsp;[&nbsp; ]&nbsp;<span style="font-weight: 700;">G2-ME</span>&nbsp;[&nbsp; ]&nbsp;<span style="font-weight: 700;">T</span>&nbsp;[&nbsp; ]&nbsp;<span style="font-weight: 700;">Central</span>&nbsp;&nbsp;[&nbsp; ]&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;"><br></th><td style="min-width: 10em;"><br></td></tr></tbody></table></div><div><font size="3"><span style="font-weight: 700;">Datos del usuario<span style="background-color: rgb(255, 255, 255);">:</span></span></font></div><div><table border="1" data-darkreader-inline-color="" style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-indent: 0px; --darkreader-inline-color: #dcd9d4;"><tbody><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Cuenta de Dominio</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Password</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Cuenta con Office 365&nbsp;</th><td style="min-width: 10em;">&nbsp;</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Cuenta con IP Reservada</th><td style="min-width: 10em;"><span style="font-weight: 700;">No</span>[&nbsp; ]&nbsp; &nbsp; &nbsp;<span style="font-weight: 700;">SI</span>&nbsp;[&nbsp; &nbsp;]&nbsp;<span style="font-weight: 700;">IP&nbsp;</span>: _______________</td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Utilizas un software especial&nbsp;</th><td style="min-width: 10em;">&nbsp;<span style="font-weight: 700;">Tress</span>&nbsp;[&nbsp; ]<span style="font-weight: 700;">DMFS</span>[&nbsp; ]&nbsp;<span style="font-weight: 700;">SolidWork</span>&nbsp;[&nbsp; ]<span style="font-weight: 700;">&nbsp;Autocad</span>[&nbsp; ]&nbsp;<span style="font-weight: 700;">Think Cell[&nbsp;</span>&nbsp;]&nbsp;&nbsp;Otro [&nbsp; ] _____________________________<br></td></tr><tr><th data-darkreader-inline-bgcolor="" data-darkreader-inline-bgimage="" style="background: none 0% 0% repeat scroll lightblue; --darkreader-inline-bgcolor: #17404d; --darkreader-inline-bgimage: none;">Numero de telefono o ext</th><td style="min-width: 10em;">&nbsp;</td></tr></tbody></table><div><br></div></div></div><div style="font-family: Geneva, Helvetica, Arial, sans-serif;"><div style="color: rgb(34, 34, 34); font-size: 12px;"><span style="color: rgb(16, 44, 84); font-family: " courier="" new";="" font-size:="" large;="" font-weight:="" 700;"="">Favor de llenar todos los campos, incluyendo su teléfono de contacto, para contactarlo en cuanto se termine la reparación.</span><br></div><div style=""><font color="#001f67" size="4"><b><br></b></font></div></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div><div style="color: rgb(34, 34, 34); font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px;"><br></div>
Altura Cliente0
Url Cliente
KeywordsReparacion de equipo, Computadora, Cpu, falla de equipo
Acciones