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Id
362
Titulo
BCP Test – Preventive Maintenance
Descripcion Agente
<br>
Cuerpo Agente
<br><table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse; width: 450pt;" width="599"><colgroup><col style="width: 217pt;" width="289"><col style="width: 233pt;" width="310"></colgroup><tbody><tr><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Name</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Email Address</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Department</span><br></td><td class="xl65" style="height: 51.1111px; border-left: none; border-top: none;"> ITOPS - Network ( )<br> ITOPS - Servers ( )<br> ITOPS - DBA ( )<br> ITOPS - PM ( )<br> ITOPS - Security ( )<br> ITOPS - SDM ( )<br>IT IS - Security Team ( )<br>IT ES - SAP ( )<br>IT ES - B2B ( )<br>IT SIS - DFMS ( )<br>IT SIS - Development ( )<br> Other ( )</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">BPC / PM Activity Type</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;">Core Newtwork Equipments ( )<br>Data Backup Validation ( )<br>DBA Services ( )<br>Firewalls ( )<br>Patching - Network ( )<br>Patching - Windows ( )<br>Patching - Testing Enviroment ( )<br>Pyshical Servers ( )<br>Storage Solution ( )<br>Vulnerability Patching ( )<br>VMWare Solution ( )<br>Exceptions ( )<br>SAP Maintenance ( )<br>B2B Maintenance ( )<br>Patching - Applications (API) ( )<br>Patching - Websites ( )<br>Patching - Servers ( ) <br>Vulnerability Assessment ( )<br>Other ( )<br><br></td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><font face="arial, helvetica, sans-serif"><b>Activity Start Date</b></font></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><font face="arial, helvetica, sans-serif"><b>Activity End Date</b></font></td><td class="xl65" style="height: 24.4444px; border-left: none; width: 233pt;" width="310"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><font face="arial, helvetica, sans-serif"><b>Activity Details</b></font></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310"> </td></tr></tbody></table>
Altura Agente
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Otrs Colas Id
BCP Test – Preventive Maintenance (38)
Otrs Servicios Id
BCP Test – Preventive Maintenance::Core Network Equipment (458)
Otrs Tipos Id
Request (2)
Master Ticket
Activo
1
Cliente
1
Agente
1
Descripcion Cliente
Cuerpo Cliente
<br><div><table border="1" cellpadding="0" cellspacing="0" width="599" style="background-color: rgb(255, 255, 255); width: 450pt;"><colgroup><col width="289" style="width: 217pt;"><col width="310" style="width: 233pt;"></colgroup><tbody><tr><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Name</span><br></td><td class="xl65" width="310" style="height: 26.6667px; border-left: none; width: 233pt;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Email Address</span><br></td><td class="xl65" width="310" style="height: 26.6667px; border-left: none; width: 233pt;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Department</span><br></td><td class="xl65" style="height: 51.1111px; border-left: none; border-top: none;"> ITOPS - Network ( )<br> ITOPS - Servers ( )<br> ITOPS - DBA ( )<br> ITOPS - PM ( )<br> ITOPS - Security ( )<br> ITOPS - SDM ( )<br>IT IS - Security Team ( )<br>IT ES - SAP ( )<br>IT ES - B2B ( )<br>IT SIS - DFMS ( )<br>IT SIS - Development ( )<br> Other ( )</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">BPC / PM Activity Type</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;">Core Newtwork Equipments ( )<br>Data Backup Validation ( )<br>DBA Services ( )<br>Firewalls ( )<br>Patching - Network ( )<br>Patching - Windows ( )<br>Patching - Testing Enviroment ( )<br>Pyshical Servers ( )<br>Storage Solution ( )<br>Vulnerability Patching ( )<br>VMWare Solution ( )<br>Exceptions ( )<br>SAP Maintenance ( )<br>B2B Maintenance ( )<br>Patching - Applications (API) ( )<br>Patching - Websites ( )<br>Patching - Servers ( ) <br>Vulnerability Assessment ( )<br>Other ( )<br><br></td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><font face="arial, helvetica, sans-serif"><span style="font-weight: 700;">Activity Start Date</span></font></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><font face="arial, helvetica, sans-serif"><span style="font-weight: 700;">Activity End Date</span></font></td><td class="xl65" width="310" style="height: 24.4444px; border-left: none; width: 233pt;"> </td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><font face="arial, helvetica, sans-serif"><span style="font-weight: 700;">Activity Details</span></font></td><td class="xl65" width="310" style="height: 26.6667px; border-left: none; width: 233pt;"> </td></tr></tbody></table></div>
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