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Id362
TituloBCP Test – Preventive Maintenance
Descripcion Agente<br>
Cuerpo Agente<br><table border="1" cellpadding="0" cellspacing="0" style="border-collapse: collapse; width: 450pt;" width="599"><colgroup><col style="width: 217pt;" width="289"><col style="width: 233pt;" width="310"></colgroup><tbody><tr><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Name</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Email Address</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Department</span><br></td><td class="xl65" style="height: 51.1111px; border-left: none; border-top: none;">&nbsp;ITOPS - Network&nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - Servers&nbsp; &nbsp;(&nbsp; &nbsp;)<br>&nbsp;ITOPS - DBA&nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - PM&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - Security&nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - SDM&nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>IT IS - Security&nbsp; Team&nbsp; &nbsp;(&nbsp; &nbsp;)<br>IT ES - SAP&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>IT ES - B2B&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>IT SIS - DFMS&nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>IT SIS - Development&nbsp; &nbsp; (&nbsp; &nbsp;)<br>&nbsp;Other (&nbsp; &nbsp;)</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">BPC / PM Activity Type</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;">Core Newtwork Equipments&nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Data Backup Validation&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>DBA Services&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Firewalls&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Patching - Network&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Patching - Windows&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Patching - Testing Enviroment&nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Pyshical Servers&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Storage Solution&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Vulnerability Patching&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>VMWare Solution&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Exceptions&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>SAP Maintenance&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>B2B Maintenance&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Patching - Applications&nbsp; (API)&nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Patching - Websites&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Patching - Servers&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)&nbsp;<br>Vulnerability Assessment&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Other&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br><br></td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><font face="arial, helvetica, sans-serif"><b>Activity Start Date</b></font></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><font face="arial, helvetica, sans-serif"><b>Activity End Date</b></font></td><td class="xl65" style="height: 24.4444px; border-left: none; width: 233pt;" width="310">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; width: 217pt;" width="289"><font face="arial, helvetica, sans-serif"><b>Activity Details</b></font></td><td class="xl65" style="height: 26.6667px; border-left: none; width: 233pt;" width="310">&nbsp;</td></tr></tbody></table>
Altura Agente0
Url Agente
Otrs Colas Id BCP Test – Preventive Maintenance (38)
Otrs Servicios Id BCP Test – Preventive Maintenance::Core Network Equipment (458)
Otrs Tipos Id Request (2)
Master Ticket
Activo1
Cliente1
Agente1
Descripcion Cliente
Cuerpo Cliente<br><div><table border="1" cellpadding="0" cellspacing="0" width="599" style="background-color: rgb(255, 255, 255); width: 450pt;"><colgroup><col width="289" style="width: 217pt;"><col width="310" style="width: 233pt;"></colgroup><tbody><tr><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Name</span><br></td><td class="xl65" width="310" style="height: 26.6667px; border-left: none; width: 233pt;">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Email Address</span><br></td><td class="xl65" width="310" style="height: 26.6667px; border-left: none; width: 233pt;">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">Department</span><br></td><td class="xl65" style="height: 51.1111px; border-left: none; border-top: none;">&nbsp;ITOPS - Network&nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - Servers&nbsp; &nbsp;(&nbsp; &nbsp;)<br>&nbsp;ITOPS - DBA&nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - PM&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - Security&nbsp; (&nbsp; &nbsp;)<br>&nbsp;ITOPS - SDM&nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>IT IS - Security&nbsp; Team&nbsp; &nbsp;(&nbsp; &nbsp;)<br>IT ES - SAP&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>IT ES - B2B&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>IT SIS - DFMS&nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>IT SIS - Development&nbsp; &nbsp; (&nbsp; &nbsp;)<br>&nbsp;Other (&nbsp; &nbsp;)</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><span style="font-weight: 700; font-family: arial, helvetica, sans-serif;">BPC / PM Activity Type</span><br></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;">Core Newtwork Equipments&nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Data Backup Validation&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>DBA Services&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Firewalls&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Patching - Network&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Patching - Windows&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Patching - Testing Enviroment&nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Pyshical Servers&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Storage Solution&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Vulnerability Patching&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>VMWare Solution&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Exceptions&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>SAP Maintenance&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>B2B Maintenance&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Patching - Applications&nbsp; (API)&nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Patching - Websites&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br>Patching - Servers&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)&nbsp;<br>Vulnerability Assessment&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&nbsp; &nbsp;)<br>Other&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&nbsp; &nbsp;)<br><br></td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" style="height: 15.75pt; border-top: none;"><font face="arial, helvetica, sans-serif"><span style="font-weight: 700;">Activity Start Date</span></font></td><td class="xl65" style="height: 26.6667px; border-left: none; border-top: none;">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><font face="arial, helvetica, sans-serif"><span style="font-weight: 700;">Activity End Date</span></font></td><td class="xl65" width="310" style="height: 24.4444px; border-left: none; width: 233pt;">&nbsp;</td></tr><tr height="21" style="height: 15.75pt;"><td class="xl66" height="21" width="289" style="height: 15.75pt; width: 217pt;"><font face="arial, helvetica, sans-serif"><span style="font-weight: 700;">Activity Details</span></font></td><td class="xl65" width="310" style="height: 26.6667px; border-left: none; width: 233pt;">&nbsp;</td></tr></tbody></table></div>
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