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Id
41
Titulo
Access to Network Rack || Acceso a Rack de Redes
Descripcion Agente
<h1><font color="Red">NOTE:</font></h1> <h2><strong> <p>Escalate ticket to Carlos Maldonado or network team directly</p><br> <p>For location we can use the following info:</p> <p>-Area name</p> <p>-Production line name</p> <p>Nearby areas</p> </strong></h2>
Cuerpo Agente
<span style="font-size:12px;">User is requesting access to a network rack</span><br><br><table border="1"> <tbody> <tr> <td style="width: 100px;"> <strong>Username</strong></td> <td style="width: 200px;"> </td> </tr> <tr> <td> <strong>Department</strong></td> <td style="width: 80px;"> </td> </tr> <tr> <td> <strong>Phone/Ext</strong></td> <td> </td> </tr> <tr> <td> <strong>Rack name</strong></td> <td> </td> </tr> <tr> <td> <strong>Rack location</strong></td> <td> </td> </tr> </tbody></table>
Altura Agente
0
Url Agente
Otrs Colas Id
Infrastructure Support::Networking (29)
Otrs Servicios Id
Infrastructure Services::Network (39)
Otrs Tipos Id
Request (2)
Master Ticket
Activo
1
Cliente
0
Agente
0
Descripcion Cliente
Cuerpo Cliente
<br>
Altura Cliente
0
Url Cliente
Keywords
Network, rack, gabinete, redes, red
Acciones
acceso,access